Tickets: ZoneCard
Renew Online
The ZoneCard is a flexible season ticket for unlimited* travel by ScotRail, Subway, most buses, and some ferries in the Strathclyde region. ZoneCard may be used wherever you see the ZoneCard logo.
To buy a ZoneCard go to any ticket office or staffed ScotRail station with a passport-sized photo of yourself and select the zones you want to travel in.
Please note outlets may be closed, or may have revised opening hours, due to the COVID-19 pandemic; however, ZoneCard tickets are still available for purchase at any staffed ScotRail station. For details of your nearest station, please visit www.scotrail.co.uk/plan-your-journey/stations-and-facilities
Please note that as from 1 October 2020 ScotRail will no longer accept cheques.
Whilst we have included all information below, if you have any specific questions please contact our ZoneCard team.
* Except for First Glasgow and Stagecoach night bus services, the First Glasgow U1 (UWS Link) service, premium services or tours, and TransPennine Express rail services.
Download ZoneCard map [PDF, 433KB]
Pricing
2020 prices are frozen!
No price increase in January 2021
Adult
| Number of zones | 1 week | 4 weeks | 10 weeks | Annual (52 weeks) |
|---|---|---|---|---|
| 2 | £20.90 | £75.20 | £178.00 | £815.00 |
| 3 | £27.60 | £99.40 | £235.00 | £1,076.00 |
| 4 | £32.90 | £118.40 | £280.00 | £1,283.00 |
| 5 | £37.10 | £133.60 | £315.00 | £1,447.00 |
| 6 | £42.30 | £152.30 | £360.00 | £1,650.00 |
| 7 | £47.50 | £171.00 | £404.00 | £1,853.00 |
| 8 | £51.80 | £186.50 | £440.00 | £2,020.00 |
| 9 | £57.00 | £205.20 | £485.00 | £2,223.00 |
| 10 | £60.40 | £217.40 | £513.00 | £2,356.00 |
| 11 | £65.50 | £235.80 | £557.00 | £2,555.00 |
| 12 | £70.70 | £254.50 | £601.00 | £2,757.00 |
| All (valid in all zones) | £75.10 | £270.40 | £638.00 | £2,929.00 |
Child
| Number of zones | 1 week | 4 weeks |
|---|---|---|
| 2 | £12.50 | £45.00 |
| 3 | £16.70 | £59.40 |
| 4 | £19.90 | £69.90 |
| 5 | £22.60 | £79.90 |
| All (valid in all zones) | £25.90 | £92.00 |
Operators
| Rail operators | Telephone enquiries |
|---|---|
| ScotRail | 03457 48 49 50 |
| Subway | 0141 333 3159 |
| Bus operators | Telephone enquiries |
|---|---|
| A & J Ballantyne | 01698 833809 |
| Avondale Coaches | 0141 952 2727 |
| Colchri Ltd | 0141 887 7888 |
| Community Transport Glasgow | 0141 778 2042 |
| Craig’s of Cumbernauld | 01236 732152 |
| Dunn’s of Port Glasgow | 01475 785988 |
| First Glasgow | 0345 646 0707 |
| First Midland Bluebird | 0345 646 0707 |
| First West Lothian | 0345 646 0707 |
| Garelochhead Coaches | 01436 810200 |
| G D Coaches | 01698 291 460 |
| Gibson Direct Ltd | 0141 886 7772 |
| Glasgow Citybus | 0141 954 2255 |
| JMB Travel | 01698 386030 |
| Key Coaches | 01505 358589 |
| Liddell’s Coaches | 01290 424300 |
| McColl’s Travel | 01389 754321 |
| McGill’s Bus Service | 03330 16 61 62 |
| McNairn’s Coaches Ltd | 01236 441188 |
| Millport Motors Ltd (service 578A only) | 01475 530555 |
| Shuttle Buses Ltd. | 01294 550757 |
| Stagecoach East Scotland | 01383 660880 |
| Stagecoach West Scotland | 01292 613700 |
| Stuart’s Coaches Ltd | 01555 773533 |
| Whitelaws Coaches Ltd. | 01698 792800 |
| Wilson’s Buses | 01475 711536 |
| Wilson’s of Rhu Ltd | 01436 820300 |
| Ferry operators | Telephone enquiries |
|---|---|
| CalMac Ferries Ltd (Kilcreggan Ferry) | 0800 066 5000 |
| Clydelink (Renfrew Ferry) | 0141 370 3433 |
Please note: call costs from landlines and mobiles may vary, please check with your phone company for more information.
Buy/Renew
Buy
If you don’t have a ZoneCard, simply go to one of the outlets listed below with a passport-sized photo of yourself. Proof of date of birth is needed for children under 16 years of age.
Please note outlets may be closed, or may have revised opening hours, due to the COVID-19 pandemic. Contact zonecardsales@spt.co.uk for information on your closest sales outlet.
| Zone | Outlet |
|---|---|
| various | Staffed ScotRail Stations It is likely a ScotRail station may be your closest option for buying a ZoneCard. For details of your nearest station, please visit www.scotrail.co.uk/plan-your-journey/stations-and-facilities Please note that as from 1 October 2020 ScotRail will no longer accept cheques. |
(Currently closed due to COVID-19 pandemic) |
|
(Currently closed due to COVID-19 pandemic) |
|
(Currently closed due to COVID-19 pandemic) |
|
| H8 | Whitelaws Coaches Ltd, Lochpark Industrial Estate, Stonehouse, ML9 3LS |
(Currently closed due to COVID-19 pandemic) |
|
(Currently closed due to COVID-19 pandemic) |
Renew
If you already have a ZoneCard you can renew easily online or alternatively, you can renew for a one or four week period at the following local retail outlets (subject to availability).
Please note outlets may be closed, or may have revised opening hours, due to the COVID-19 pandemic.
| Zone | Outlet |
|---|---|
| ALL | Renew online |
| various | Staffed ScotRail Stations It is likely a ScotRail station may be your closest option for renewing a ZoneCard. For details of your nearest station, please visit www.scotrail.co.uk/plan-your-journey/stations-and-facilities Please note that as from 1 October 2020 ScotRail will no longer accept cheques. |
(Currently closed due to COVID-19 pandemic) |
|
| G1 | Auds’n’Ends, 1350 Duke Street, Parkhead, Glasgow, G31 5QG |
| G2 | Taj Newsagent, 426 Paisley Road West, Glasgow, G51 1BE |
(Currently closed due to COVID-19 pandemic) |
|
| G3 | Shopsmart, 1506 Paisley Road West, Cardonald, Glasgow, G52 1SP |
(Currently closed due to COVID-19 pandemic) |
|
| H6 | Kirk’s Store, 17 London Street, Larkhall, ML9 1AQ |
| H8 | Whitelaws Coaches Ltd, Lochpark Industrial Estate, Stonehouse, ML9 3LS |
| H8 | Craig’s Newsagents, 1-5 Common Green, Strathaven, ML10 6AH |
(Currently closed due to COVID-19 pandemic) |
|
(Currently closed due to COVID-19 pandemic) |
|
| R1 | McColl’s, Unit 39 Paisley Centre, 23 High Street, Paisley, PA1 2AF |
| R3 | Spar, 194-198 Paisley Road, Renfrew, PA4 8DS |
Employer Accounts
Employer accounts for annual ZoneCards
SPT offers Employer Accounts for the purchase of annual ZoneCards. (Please note shorter validity ZoneCards are not eligible for this scheme).
This enables employers to purchase annual ZoneCards on behalf of their staff, to be repaid through agreed salary deductions (not salary sacrifice).
If you are interested in this, please speak to your employer in the first instance. To discuss Employer Accounts, your Employer should contact
smartcard-enquiries@spt.co.uk
FAQ
When is the ZoneCard valid?
ZoneCard is valid from Sunday to Saturday and can be renewed from the Thursday preceding the expiry date on your ticket.
If you do not have a current ZoneCard, you can buy one on the Saturday prior to its validity. Please note the ticket will not be valid for use until the following day.
How does the ZoneCard work?
The ZoneCard map shows the area covered. For example, Kilmarnock is in Zone K1 and Ayr is in Zone A1. Simply select the zones you need to travel through – the minimum number of zones you can buy is two – and you can enjoy unlimited travel with participating operators.
If you hold a valid ticket for either G1 or G2, you are also able to travel within the shaded city centre area – see shaded area of enlarged map of areas G1 and G2 – and on the Subway system. If you hold a valid ticket for either G1 or G2 and wish to travel in an outer Glasgow zone (G3 to G8) a minimum of three zones is required. If you possess three Glasgow zones, you will have the freedom to travel in all Glasgow zones (G1 to G8).
How do I use my ZoneCard on the Glasgow Subway?
The ZoneCard is easy to use within the Subway. Simply place your ZoneCard against the orange panel on the ticket barrier. To make your ZoneCard ‘Smart’, bring your existing photo ID to any Subway ticket office for validation. Your ZoneCard must be revalidated at a ticket office every time it is renewed.
Conditions of Purchase
Please see conditions of purchase prior to buying your ticket.
ZoneCard Travel Diary: Voucher and Prize Draw
Terms and conditions for the Travel Diary voucher and prize draw.
Refunds
We cannot give a refund or replacement for a lost or stolen ZoneCard, therefore insurance is recommended.
If you no longer require your ZoneCard, we can refund the remaining validity – please note we can only provide a refund for remaining whole weeks from the point that you contact us and provide the information described below. Refunds will be subject to an administration charge of £3.00.
Please note no refunds are given on weekly tickets.
Please also note the ZoneCard conditions of purchase.
Refunds are currently being processed by SPT staff who are working from home, and as a result some of the refund processes have changed.
Please do not post in your ticket for a refund, instead you should follow the steps below.
1) Take a picture of your valid ZoneCard ticket in its current state where both parts are clearly visible (the upper photocard part, and the lower travel portion). We must be able to see the photo I.D. reference number in both parts of your ZoneCard ticket.
2) Now take a picture of the travel portion of your ticket (the lower part) after it has been destroyed. You can cut your ticket into smaller pieces thus rendering it void.
3) Please send these “before and after” pictures to the following email address: zonecardsales@spt.co.uk
4) Please include your Sort Code and Account number in your email as you will now receive your refund through a BACS transfer to your bank account. Due to current working-from-home arrangements we are unable to issue cheques.
**Please double check that your bank account details are correct.**
Please also include your name and address and a short statement as to why you are requesting a refund.
If your ticket was purchased as part of a salary sacrifice arrangement please let us know, as the refund must be paid back to your employer.
Tickets must have full weeks left in order to receive a refund. Please note the ZoneCard week is from Sunday to Saturday.
If your query relates to a ScotRail season ticket please contact ScotRail directly here: https://www.scotrail.co.uk/plan-your-journey/refunds
Enquiries
If you have a ZoneCard enquiry please telephone 0141 333 3758 (Mon – Fri 9am to 4pm) or email zonecard@spt.co.uk.